Donnoe & Associates, Inc. provides a full-range of testing and assessment services for public agencies.  We develop assessment centers / structured oral assessment exams, work simulation tests, performance tests, oral exams, and supplemental job applications — all customized for specific public  agency jobs.

We will provide your agency with a specific price quote upon request. Fees will be affected by such variables as the level of assistance needed, the number and complexity of exam problems in the overall process, the number of candidates to be examined, the number of days expected to complete the exam, and how the exam is to be administered.

Assessment Centers, Performance Tests, and Oral Exams

• Assessment Centers / Structured Oral Assessment Exams. An Assessment Center or Structured Oral Exam process involves multiple work simulation exercises or problem sets. This an excellent exam model for supervisory, management and executive jobs, for either promotional opportunities or an open recruitment. In these exams, candidates will respond to direct questions, make oral presentations, provide written responses to problems, role play with subordinates or supervisors, make critical decisions, and complete other work simulation events. We can prepare custom assessment exercises or problem sets for specific jobs, and we also have stock assessment exercises available.
• Performance Tests. From entry-level maintenance positions, to heavy equipment operator, or specialized jobs such as Fire Engineer, a performance test will accurately determine a candidate’s present skills and abilities for operation of critical equipment and/or performance of essential job functions. We can prepare complete performance tests for specific jobs, and we also have stock performance test problem sets available.
• Oral Examinations. We will develop and/or administer oral examinations for any agency position — for either a promotional exam process or an open recruitment. We use a behavioral interviewing approach to oral exams, drawing upon a candidate’s past success and skills.

Live-Remote Assessments

We now offer distance / live-remote Assessment Centers, Oral Exams, and Performance Tests.

Panel members and test takers both connect through meeting management software (such as Microsoft Teams or Zoom). Rating forms are completed digitally and securely by individual raters, working as part of an exam panel from their own agency work locations, while our staff manage the entire process for you from start to finish.

We can also help your agency recruit a qualified and diverse panel of raters.

Assembled Exams for Agency Administration

Services provided for agencies, for one exercise / exam part, or for a complete assessment center or performance exam, include:

Exam Documents and Materials:

• Job analysis with identification of key job tasks and required skills
• Selection of one or more stock assessment exercises, or Development of custom assessment exercises, problem sets and exam questions
• Grading criteria
• Assessor training materials
• Assessor test administration instructions
• Proctor instructions
• Candidate instructions
• Forms for scoring

Exams Administered by Donnoe & Associates

We will develop and administer complete exams, or single exam parts / exercise for the agency using our live-remote format. This includes:

Exam Documents and Materials:

• Job analysis with identification of key job tasks and required skills
• Selection of one or more stock assessment exercises, or Development of custom assessment exercises, problem sets and exam questions
• Grading criteria
• Assessor training and certification
• Assessor test administration instructions
• Proctor instructions
• Candidate instructions
• Forms for scoring

Live-Remote Exam Administration Services:

• Instruction and management of candidates
• Exam oversight
• Facilitation of scoring by raters
• Monitoring and evaluation of the exam process
• Tabulation of scores and development of score reports